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Clementi Primary School

MIMS (account locked out)

If your MIMS account is locked due to too many failed login attempts, use the 'Forgot Password?' feature to unlock or reset it.

Last updated 8 September 2026

For Account Lockout (due to multiple incorrect password entries)

If you have too many failed login attempts due to incorrect password, your account will be locked.

If you click on the ‘Forgot Password?’ feature and have answered your MIMS  challenge questions correctly, you will see this screen.

Click on ‘Unlock Password’ to access your account with your existing password.

Slide showing MIMS Self Service Password Reset screen with Unlock Password and Change Password options highlighted.

If you are unable to remember your password, you may set a new password by clicking on ‘Change Password’